Ledger wallet users have been unable to access their bitcoin cash since Monday, and some users believe the hardware manufacturer is dragging its feet.
自星期一以来，Ledger钱包用户无法访问他们的比特币现金，一些用户认为硬件制造商拖着脚走。
According to complaints lodged by users on Reddit, they are unable to access their bitcoin cash wallets, cannot view their balances or make transactions. The outage is halfway through its second day, according to a user who posted about the issue shortly before midnight Tuesday.
根据用户提出的投诉上，他们无法访问他们的比特币现金钱包，不能查看他们的账户余额或交易。据一位在星期二午夜前不久就发布该问题的用户说，停电已经到了第二天。
One user wrote:
一位用户写道：
“After ~20 hours, this issue is still not resolved. I can’t access my BCH wallet at all (no transactions show up, despite being visible on an explorer…This seems like a pretty major outage considering the coins don’t even show up, much less being able to spend them.”
“20小时后，这个问题仍然没有解决。我根本无法访问我的BCH钱包（没有出现任何交易，尽管在一个资源管理器上是可见的……这看起来像是一个相当大的中断，考虑到硬币甚至没有出现，更不用说可以花掉它们了。”
An incident status post, which first acknowledged the problem on Monday at 6:30 p.m. UTC, reads, “The new version of Bitcoin-ABC (bitcoin cash node) breaks compatibility with our parser. As a result balances shown on the Ledger Wallet are incorrect. Our engineering team is currently working on a fix.”
一个事件状态的帖子，在UTC时间星期一下午6点半首先承认这个问题，他写道：“新版本的比特币ABC（比特币现金节点）破坏了我们的解析器的兼容性。因此，在分类账钱包上显示的余额是不正确的。我们的工程团队目前正在努力解决问题。”
Subsequent updates outlined the team’s efforts to bring the wallet back up. The latest one as of press time, published at 6:56 p.m. UTC Tuesday, said “the blockchain explorer has been restarted successfully, and is now cleaning every transaction” that happened since a recent block.
随后的更新概述了团队将钱包备份的努力。最新一期截至记者发稿时，在星期二下午6:56 UTC发布，说“blockchain资源管理器已成功重新启动，现在是清洁的每一笔交易”，发生在最近的一块。
However, the update also estimates that it will take at least an hour before the startup can begin syncing.
然而，更新也估计它将在启动时就可以开始同步至少要花一个小时。
Ledger CEO Eric Larcheveque told Reddit users that the company is reindexing its bitcoin cash nodes, and advised users to utilize the Electron Cash wallet to access their funds in the interim.
莱杰的首席执行官Eric Larcheveque告诉Reddit用户，公司重新其比特币现金结，和 建议用户使用电子现金的钱包在临时访问他们的资金。
However, users complained that the Electron Cash wallet is also not working properly.
然而，用户抱怨电子钱包也不能正常工作。
Likewise, a comment attributed to Ledger CTO Nicolas Bacca which said that he is “not following [the issue] closely,” triggered criticism from users.
同样，评论归因于分类账的首席技术官尼古拉斯浆果，说他是“不遵循[问题]密切，”引发的批评来自用户。
“It’s disappointing to see such an issue taking so long to resolve, I would’ve hoped for more professionalism from Ledger, but it seems like they treat bitcoin cash as a minority token with a very low priority,” one person wrote.
“看到这样一个问题需要这么长时间来解决，我真的很失望，我本来希望Ledger能更专业一些，但他们似乎把比特币作为一个很小的优先级的少数象征物，”一个人写道。
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